FAQ

Below FAQ are some common concerns of our clients before purchasing their perfect fit.
If you have other questions, please just send it to info@nelson-clothing.com.

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If you have an issue or question that requires immediate assistance, you can contact us at info@nelson-clothing.com

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Pre Sale Questions

We want you to love your purchase! If you’re not completely satisfied, we offer a 30-day return guarantee. For assistance with returns or exchanges, please contact us at info@nelson-clothing.com

We provide a detailed size guide for each product. If you’re unsure, feel free to reach out to us for sizing advice.

We prioritize eco-friendly fabrics such as organic cotton, recycled polyester, and bamboo to reduce our environmental impact.

We are currently experiencing a very high order volume, all orders will be dispatched within 24-48 hours, and shipping will take around 5-7 business days depending on your location.

We recommend handwashing our products. However, they are also designed to withstand low-temperature machine washes.

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