Gerda | Ladies Dog art shirt

Our Commitment to Quality Care

At Nelson Clothing, we understand that quality is essential for creating clothing that you’ll love, wear confidently, and cherish for years. Our mission is to bring you women’s fashion that meets the highest standards in both style and craftsmanship. Here’s a closer look at the care and dedication that goes into every piece we offer:

High-Quality Materials

We begin with a careful selection of premium fabrics. Our materials are chosen not only for their beauty but also for their durability and comfort, ensuring that each piece feels as good as it looks. From soft, breathable cotton to luxurious knit blends, our fabrics are designed to stand the test of time.

Attention to Detail

Each item is crafted with meticulous attention to detail. From precise stitching to thoughtfully placed accents, our team ensures every seam and trim aligns with our commitment to quality. This dedication means that when you wear a piece from Nelson Clothing, you can trust it has been handled with care and expertise.

Ethical Production Standards

We partner with suppliers and artisans who share our values for ethical, responsible manufacturing practices. This means fair wages, safe working conditions, and a commitment to minimizing waste, so you can feel good about the impact of the clothing you wear.

Continuous Quality Checks

Throughout our production process, we conduct rigorous quality checks to ensure that each item meets our standards. Every piece undergoes careful inspection, from the first stitch to the final product, guaranteeing you receive the high-quality fashion you deserve.

Care Instructions for Longevity

To help you keep each item looking its best, we provide specific care instructions with each product. Following these guidelines will ensure that your clothing stays beautiful, comfortable, and ready to wear season after season.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (8 to 12 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button or just simply mail us at info@nelson-clothing.com . We'll notify you via e-mail of your refund once we've received and processed the returned item. Please check out our full return policy in the footer.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Shipping Costs:   We cover the shipping costs for every order.

Shipping Your Order:  Did you find the perfect look or accessory on our website? We strive to process and ship your order as quickly as possible. To offer fair prices, we gather packages in bulk and ship them once the minimum quantity is reached. We appreciate your understanding and cooperation in contributing to a better and healthier world.   We do our utmost to ship your order as quickly as possible. If you want to ensure your order is shipped today, please contact us via email. Our service team will be happy to advise you on the best solution.

Since our products are shipped directly from our suppliers, we save on storage and transportation costs. This allows us to offer our prices more competitively. The average delivery time is 6 to 12 business days (Mon-Fri, excluding holidays).